Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

For some reason there are some e-mails that I get where I need to scroll down a lot to see the entire message. The message is filled with "missing plug-in" errors (and they do not include the small error to fix it).

This problem occurs when I get emails with 'adds' on the side bar or on top. Also, when I hit reply there's a long 'new lines' coming up between my response to the sender's email.

How can I fix this? It displays without any problems on my iPhone.


share|improve this question
You can see what data is trying to be loaded by in Mail. View->Message->Raw Source – Mark Dec 12 '12 at 14:39

I was having a very similar issue, all video or jpg image files were replaced by the "Missing Plug-in" in any email received or sent. After upgrading to the latest Java, deleting the java plist file, repairing permissions, and numerous other suggested solutions from various websites, I downloaded from Apple and installed the latest OSX 10.7.5 "combo" update. Problem solved!

share|improve this answer
Deleting which Java plist file? – William R. Greene Mar 5 '13 at 21:19

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.