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I upgraded to iTunes 11 today and my iPhone rarely shows up in iTunes. It almost never does through wifi (even though wifi syncing is on) and if I connect it with a USB cord, I have to restart the iphone for it to recognize that it is connected.

What could the problem be? (iphone is not jailbroken and has latest iOS and Itunes is just updated) and how could I fix it?

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4 Answers

up vote 1 down vote

This is definitely an iTunes bug. What you can do is, on the iPhone, go to Settings > General > iTunes Wi-Fi Sync > and tap Sync Now. That often starts a sync, and adds the iPhone to iTunes, but not always for me.

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up vote 0 down vote

Turning off wifi and turning it back on has always worked for me. It was actually a more chronic problem before iTunes 11.

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Power cycle the computer wifi, phone, or actual wifi router? – bassplayer7 Dec 13 '12 at 0:24
Laptop's wi-fi. Nothing that I did on the phone itself has ever worked. It looks like an internal time-out problem with iTunes, and cycling the wi-fi is like forcing a manual reset and recheck for discoverable devices. – possible Dec 13 '12 at 2:09
up vote 0 down vote

This happens to me, too. The computer is connected by ethernet to the wifi router. Sometimes exiting iTunes and the re-launching works to get iTunes to see the iPhone. (And connecting the iPhone to the computer by cable always works.)

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up vote -1 down vote

I had the same problem, but I figured it out. Click the button in the upper-rightish of the iTunes window (the one that says "iPhone" and has an eject symbol). If you click that button, it will switch you to a familiar iPhone-view window where you can manage your iPhone.

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Welcome to SE! The OP was asking about how to get the device to show up in iTunes. Maybe you could edit your reply with suggestions on what to do, or reset, to help his iPhone show up every time it is plugged in. – bassplayer7 Dec 12 '12 at 23:06

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