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I was able to scan using officejet 6500 but now, for no obvious reason, the scan icon is grayed out everywhere and I canot print at all. I reinstalled the printer two times but without success.

My printer is an Officejet 6500 e709n It is connected via wifi I'm on OS X 10.9

To install it, I simply clicked on it and the OS manage to do the rest.

share|improve this question
Is the printer connected to WiFi, USB or Ethernet? Which OS X version are you running? Did you install the HP drivers from the CO supplied with the printer? Which is the exact model of your printer (E709q, E709a, E709n) (open the top cover to see it)? A screenshot of the grayed out icon would be helpful too. – jaume Nov 30 '12 at 20:25
Sorry, I realize my description is missing a lot of important points. I'm updating that right now ! Thanks for pointing out the missing elements ! – CoachNono Dec 1 '12 at 16:46

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