We are trying to set up printing for a Macbook Pro running Snow Leopard or Mountain Lion (10.8.2) using an HP Color Laser Jet 3550 as a network printer. It seems to find and recognize the printer just fine, but upon submitting a one page print job it proceeds to print multiple copies of the page until the job is cancelled at the printer.I have checked, and it is set to only print one page in the printer dialogue.
There are no apparent errors from the Macbook or the printer. They both think they are doing as they ought.
We have not had much opportunity to work with Apple products in the past, and are able to print from various flavors of Windows machines without issue. What could be going on here, and how can we print from this machine without killing a forest?
Update: We have set the Macs up with a Brother MFC-8460N USB printer to use. There is no problem printing with it.