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Recently, when I try to quit Mail, the Quit menu option is actually disabled and the keyboard shortcut doesn't work (it "beeps" just like when you try to do anything that isn't permitted). Screenshot for proof:

enter image description here

Any idea what's causing this and how I can prevent it from happening? The only "solution" I've found is to force quit Mail...

I'm running Mail 6.2 on 10.8.2.

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Please post a screenshot of the whole window. We can’t figure out what is going on just from the screenshot you gave. And we don’t need proofs, we trust you :) – duci9y Nov 12 '12 at 16:45
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Maybe a dialog box is still open, could also be on another space (if you use Spaces) – patrix♦ Nov 12 '12 at 17:34
That keeps happening to me as well. It could have something to do with sandboxing, because it started in 10.7 and also affects some other sandboxed applications. – Lauri Ranta Nov 12 '12 at 20:34
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I've seen this behavior too, I guess Mail.app is syncing, cleaning something up, etc, and hangs. My experience is that it seldom goes back to a state in which you can quit it with Command-Q, so I usually revert to pressing Command-Shift-Option-Esc for a couple of seconds... – jaume Nov 16 '12 at 11:40

1 Answer

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It is not for my system (I am also on 10.8.2, Mail.app 6.2)

Mail.app menu

so I would recommend to see if repairing the disk permission with DiskUtility helps (and maybe verify the disk as good measure).

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Well, it doesn't happen 100% of the time, just seemingly randomly... – daGUY Nov 12 '12 at 21:21
another reason to test the first easy culprits by repairing the disk permissions and by checking the health of the disk – user1256923 Nov 13 '12 at 11:35

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