Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Last evening my iPhone began to exhibit very odd behavior. Every few minutes (whether awake or asleep) a dialog appears saying that "You got a mail." I've posted a screenshot below. (For those who don't read Japanese the text above "You got a mail." translates as a "A message was received.")

Sometimes I must press dismiss multiple times before the screen disappears and the lock screen is displayed. I have tried in vain to locate an application which is causing these messages. I have also disabled notifications from Facebook, Mail, etc. At present I think that this might be some sort of bug or exploit.

I've restored by iPhone using a recent backup. After the restore, After syncing apps the message remains. I also reset to factory and even without my apps the message remains. It also seems that the message does not appear when my iPhone is in airplane mode.

My question is, has anyone else encountered anything like this message?

the mysterious message

share|improve this question
up vote 2 down vote accepted

That looks like a carrier message, sent by SoftBank. I will be pushed to your iPhone when somebody sends a message to your SoftBank address. To turn if off:

Follow these steps to disable incoming notification for E mail (i): In Home Screen, tap Safari, open Bookmarks and tap My SoftBank and tap @. Enter Login ID and Password (sent via SMS). E mail (i) setting page appears. Tap [3] Newly arriving e-mail notification setting, then tap Off.

See more details here.

share|improve this answer

protected by Daniel Nov 5 '13 at 23:44

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.