iPhone 5 stuck on “your iPhone is being restored”

Question

I got an iPhone 5 and restored it from the iCloud backup of my iPhone 4. Now when I look at the iCloud backup settings for the iPhone 5, it says "Backup options will be available when your iPhone is restored from this backup." It seems to think it is still restoring, but I believe it finished yesterday. I can click "Stop Restoring iPhone", but I'm afraid I will lose some data; is there any way to check what's going on?

Answer 1

Check to make sure it is not downloading any apps still (check all folders and pages) and not downloading any songs either (check under downloading in iTunes). If it isn't, try turning off your phone, then turn it back on. If that doesn't work, hold the power and home button until you see the Apple logo to do a restart.

Answer 2

Yes - the best thing is to force a boot with no network connection.

1. enable AirPlane mode
2. power off normally, by holding sleep/wake and sliding the red control
3. power up - it will still be in AirPlane mode
4. inspect the last of the screens - and in the folders on the last page to make sure no icons are still "downloading"
5. connect to iTunes and see if it's still downloading
6. disable AirPlane mode and let it sit for 60 seconds to resume downloading anything (hopefully you are in a fast Wi-Fi for this - especially if some apps are larger than the normal size for a data connection download)

If after all this is done, you may be forced to stop restoring and potentially lose data that has changed since then and now, but it clearly is programmed to stop the restore and leave you with what you have.