Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

I have an environment with multiple iMacs (OS X 10.7.4). Every iMac has an administrative account and several user accounts. These accounts are the same across all the machines. To browse the web, they go through a proxy server. The intention is for all the iMacs to behave in the same way.

On some machines, all accounts are able to browse the web normally. On others, the administrator account can browse normally, but the user accounts cannot. They are unable to even contact any servers via http. However they are able to ping the same locations as the administrator account, such as within the network and to the proxy server. Their network settings under System Preferences > Network > Ethernet are identical, including all proxy settings. The parental control and user account settings on both systems are identical. The settings for their web browsers (Safari and Firefox) are all identical.

I'm not going to rule it out as a network issue just yet, but some indication of where to look would help, or if there is some obscure OS X setting which could be preventing web browsing for specific users.

share|improve this question
    
Strange indeed. Can the users access the web pages with curl (from Terminal)? Can the users at least access local pages (Web Sharing) both on the computer itself and in the LAN? –  patrix Sep 18 '12 at 4:58
    
I've narrowed it down to a Parental Controls problem. Disabling parental controls on the problem machines allowed the user accounts access to the internet. The problem now is, I don't know which setting could be causing this. All the settings between the working and nonworking iMacs seem the same. Stranger still, if I choose to "Limit Applications" on the nonworking installations, it will block the user from opening the browsers at all, even if the application (in fact, all applications in the list) are explicitly allowed. If Limit Applications is disabled, the connection problem returns. –  Adrian Sep 18 '12 at 5:17
    
Maybe the Parental Controls plist/config got corrupted (don't know where it is stored). –  patrix Sep 18 '12 at 5:22

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.