Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

On occasion, our 3rd Gen ATV will display the screensaver while playing video. Once it starts doing this, the only way to get it to stop is by restarting. I love my ATV, but this is quite a distraction.

So far, I've noticed that this occurs with both Hulu and Netflix. The reports I've seen say that a reboot solved the issue with no follow-ups. For me, that fix is temporary. A few days later, the problem is back again.

Has anyone else had this problem?

share|improve this question

1 Answer 1

That is very unusual behavior and should not be happening. Try restoring the firmware of the ATV by plugging it into a computer, opening iTunes, and selecting Restore.

Note you will have to re-enter all of your passwords into the ATV afterwards.

share|improve this answer
    
Great idea. I'll give that a shot and report back. –  ephsmith Aug 20 '12 at 11:48

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.