For what it's worth, if you look at the court transcripts of the Samsung-Apple lawsuit, you will realize that Apple spent millions of dollars to get you to think that they make things that you happen to like.
That's just silly though. We all love the hardware, but the numbers tell us that Apple was a boutique computer manufacturer, and now they are a behemoth. That does not happen without listening to the customer.
I agree with your unspoken point. The assumption that we are to fork over cash or GTFO is a false dichotomy. It's absurd that the implication is that you should just be happy they let you buy the product. That is not how it works, or really, how it ever worked.
Customers are no longer passive, supine, barely tolerated, and disrespected creatures.
If you are careful, you can step around the NDA and submit bugs to:
It's a unofficial place to report on weird things that happen with complex software, but it's a bug tracker, not a forum. I'm not affiliated, but I am sure glad it's there.
The totally closed bug tracker might work for developers, although I can't see how. It's good to read that every now and then. Again, secrecy usually benefits the more powerful party. But read the court docs, submit bugs to their radar, and the open one, and we can all move away from the old way.
I'll take the downvotes, certainly for this answer, but frankly, this is a legitimate question, and hopefully I have provided a legitimate answer.
Post your bugs.
Ignore what Apple said in the ads.
Read what they disclosed in court.