Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

I have a me.com address that works on my iPad and on my Mac.

However, I am trying to set up iCloud to sync all of my devices on my Mac using the instructions found here, http://www.apple.com/icloud/setup/mac.html

When I get to the second part of step 2 and check the Mail radio-box, I get a pop-up asking me to create an iCloud email address. I enter my me.com address and get this message, "This email address is already taken. Try picking a new one."

Am I supposed to create a SECOND me.com address for iCloud? Should my current me.com address work? Won't 2 addresses just confuse things further? What can I do to troubleshoot?

A side-note. Last night I successfully migrated data from gmail to my me.com calendar and address book. Everything worked successfully on my Mac but I cannot see any of the updates on my iPad. I want these updates on my Mac to push onto my iPad and I wonder if this issue is creating the problem. Everything seems to be working on the individual devices just not on the Cloud.

Thank you.

share|improve this question
1  
Where did you get your me.com address from? Have you tried to log into icloud.com with this address (and the corresponding password) yet? –  patrix Jul 27 '12 at 12:36
    
I created my me.com address on my iPad. Yes, I can log into iCloud on both my Mac and my iPad with the address and password (and have received new mail messages from Apple that I can see and read on both devices). –  Maria Regnier Jul 27 '12 at 14:50
    
Then you already have an iCloud account and don't need to create another one. –  patrix Jul 27 '12 at 14:55
    
That's what I think too but I can't get the Cloud to function on my Mac. I don't have the little Cloud symbol anywhere in Safari and my devices aren't syncing? Is it something else? I can get to iCloud via Safari via the web page. But when I go to Apple-System Preferences-iCloud, I can't go any further.... –  Maria Regnier Jul 27 '12 at 15:17
    
Is there another way to get iCloud set up on my Mac? It is not on my dashboard, screen, anywhere on my Mac. Oh, and if I don't check the Mail radio box on Step 2 I can't go any further either. Thanks, by the way, for your time and help. –  Maria Regnier Jul 27 '12 at 15:26
show 2 more comments

1 Answer

If you didn't migrate your old MobileMe account to iCloud before it expired last june you may be locked out of that old account.

Here is the list of things you can still do if your MobileMe email expired and how to add a new email address to that Apple ID.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.