I'm struggling on how to enable Apple ID and reset password. I open itune and try to sign in and it pops up this message:

Whne i click Reset, it leads to a website where i put my apple id (email address which is my gmail) then click Next then there're 2 options which i chose to send to my email. I've tried that so many times but never recieved any email from apple for me to reset the password.
Anyone please help! I've check the spams and everything but nothing at all from apple.