Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I had a 2011 MBP and I just purchased the new RMBP. I used the startup migration assistant to port all my data, easy.

But I'm getting weird issues, when I opened programs for the first time I was prompted to put in my password.

Now, I am unable to update my apps (so far IMovie and IPhoto) through the mac app store, I get this error:enter image description here

I only have one account and I am logged in to that account.

I've followed the instructions regarding repairing disk permissions and re-indexing spotlight found here

share|improve this question
up vote 1 down vote accepted

I had this same issue when moving to my new iMac. Unfortunately, I contacted Apple Support and even they could not solve the issue.

Eventually, they just gave me promo codes to purchase and re-download (for free) the iLife suite.

I would use this Mac App Store support form to contact them.

share|improve this answer
Ugh... Okay, ill call them. If it works out ill accept this – MrJD Jul 16 '12 at 2:53
@MrJD Best of luck to you. It took me a few days with back and forth emails to get my problem resolved, so hopefully they'll take care of your issue as well. – Nathan Jul 16 '12 at 15:01

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.