First my phone said "No wi-fi" so I reset everything on the phone, the phone now has nothing on it & asked me to set it up again. I opted for 'restore from back-up' instead of 'new phone', now it is instructing me to connect into itunes but it syncs all the songs & stops & the phone still instructs me to connect to itunes - I'm going around in circles. I don't know how to get my phone back to how it was. can anyone help please. I don't have Ninety something dollars to call apple for help.
Are you connecting your phone to the mac / pc you're usually syncing it too? Because it would need the backup file which is created everytime you sync it.
If so, you should try this instructional guide. It has screenshots and should be easy to follow. If this does not work write what's happened.