H.264 encoded .mp4 not playable on iphone

Question

i have a video podcast that i've synced to my iphone. when i browse the iphone through itunes, it shows that the podcast is on the phone. when i open the 'Music' app in my phone, the podcasts don't show up.

the video is H.264 encoded .mp4 files, and my phone has 5 GB free.

how do i get the videos to show up and play?

Answer 1

Does it play on your computer in iTunes? There is a menu choice in iTunes that will convert to iPhone-compatible format.

Answer 2

have you tried re-encoding the file with Handbrake or another encoder? The file container may appear compatible, but that's not always the case. Re-encoding should confirm it, plus you can choose iPhone specific compatibility.