Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

So, I have my iPhone 4S with iOS5. I don't plug it into my computer often (I don't think I plugged it in since I got it), but I did plug it in today and I lost all of my contacts. I don't know if it was something I pressed, or it just felt like misbehaving, but nonetheless I went to right click the device and pressed restore. It didn't work.

So now, I'm stuck with a couple of questions:

  1. Is there any way to restore these contacts? (I remember I deleted pictures off of my Android Phone once and the software recuvva from piriform helped me out)

  2. Don't my contacts save to iCloud? (Forums online say that iCloud doesn't back up contacts, but on Apples website it sure does seem like it does)

  3. Is there anything I should do to make sure my contacts back up? (I really don't want to resort to downloading any extra apps. I feel as though my email or icloud should be able to handle this)

  4. How do I even know if iCloud is working? (I'm not entirely sure I set it up)

Plus any other tips you might have for me.

share|improve this question
What kind of computer? If this was the first time you plugged your iPhone into that computer, you might have been presented with a dialog. Can you recount the events that occurred after you plugged your phone in? – ephsmith Jun 24 '12 at 21:26
Nope not sure what dialog boxes showed up, but it's my only laptop I own. – EGHDK Jun 25 '12 at 11:14
Ok. I was only asking because an icloud enabled mac would make the solution a bit easier. Regarding your numbers questions 2-4: contacts are backed up to iCloud by default when iCloud is set up. If you are unsure about your iCloud settings, visit Settings->iCloud. iCloud is enough for what you want with no extra apps needed. The problem here is that you synced it to a computer. If I were you, I'd look at restoring from the backup that your computer made when you synced. – ephsmith Jun 25 '12 at 12:25
I took it to Verizon and the guy got back all of my stuff except for pictures. – EGHDK Jun 26 '12 at 2:05
I'm glad that worked out. Did he get your iCloud backup settings sorted for you? – ephsmith Jun 26 '12 at 2:48

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.