Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have ensured that the electrical outlet is working properly. I have tried both of various factory resets (soft, hard). No lights. Nothing. Time to hit the Apple Store?

share|improve this question

Yes. Unless you can test connectivity of the LAN ports to see that it's powering up, but it's not much use if it doesn't boot or let you hook up an ethernet cable and re-configure it.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.