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I just tried to update some apps but it's telling me apple Id or my password I entered is wrong (it isn't). My Apple ID is same as before.

I Then tried to reset my password. Even after that it is still saying my Apple ID or my password is entered wrong. I chose the option to answer a security question and put the correct answer in but it tells me my information is incorrect.

I have been on the phone with Apple support this afternoon for more than 30 minutes and they still couldn’t fix it. I know the information I'm giving is correct but Apple is still unable to help me.

What should I do?

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This space is intended for "questions" ... – GEdgar Jun 14 '12 at 19:23
I would say "What should I do? " is a question – markhunte Jun 15 '12 at 10:30

2 Answers

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do you accidentally let anyone know your ID and password? You might lose your ID if they change your info. It's likely to happen.

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up vote 1 down vote

Sometimes the servers go down. If you try again in a couple of hours you may find that everything is back to normal.

I have had this happen on a few occasions.

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