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I bought an iPhone 4 in France. When moving to Belgium, I've put a belgian SIM card but I noticed that the phone is SIMLOCKED. I contacted the person who sold it to me and explained everything. He proposed me to contact Orange France to UNLOCK the iPhone.

I tried to contact them but couldn't reach them.

If someone experienced the same problem, please tell me how you fixed this?

Thank you in advance.

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Did you already try all the steps described in assistance.orange.fr/desimlocker-votre-mobile-2839.php? – patrix♦ Jun 7 '12 at 8:35
I couldn't do this because I don't have a French number – BJJer Jun 7 '12 at 8:40
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Close to the bottom of the page: "Si vous n'êtes plus client Orange mobile, pour désimlocker votre mobile, vous devez envoyer un courrier à l'adresse postale suivante : Orange service clients Mobile 41965 BLOIS CEDEX 9..." – patrix♦ Jun 7 '12 at 8:52
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And if you keep the page open long enough, a dialog box pops up asking whether you need online assistance. May get faster results than sending a letter. – patrix♦ Jun 7 '12 at 8:53
Your comments seem to be the solutions/answers to my question. Especially your second comment. – BJJer Jun 7 '12 at 9:05

1 Answer

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From http://assistance.orange.fr/desimlocker-votre-mobile-2839.php:

obtenir le code de désimlockage pour les anciens clients Orange mobile

Si vous n'êtes plus client Orange mobile, pour désimlocker votre mobile, vous devez envoyer un courrier à l'adresse postale suivante :

Orange service clients Mobile
41965 BLOIS CEDEX 9

Dans ce courrier, précisez : votre nom, prénom, adresse mail, numéro de mobile résilié et le numéro IMEI à 15 chiffres du mobile concerné par votre demande.

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