I have purchased Cars 2 HD movie on my iTunes. I can't find it and/or play it on my Mac now. the only option is to buy it once more. I have just one iTunes account. when go to the movie bar in my library, there's nothing there, just the intro screen. Please help.
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Have you tried using the "Check for Available Downloads" feature? It's under the Store menu. In the past, if I was missing a track/show/whatever I would be able to download again using this. |
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If the "Check for Available Downloads" does not resolve your issue, you can just redownload the movie. If you have already bought the movie you can redownload it free of charge. The button still says "buy" but when you click on it, a window will pop up that tells you that you've already bought the movie and will just download it. If you have downloaded it already but it is not in your library it should be in you iTunes library in your home folder (music), if you haven't changed the data storage path. Just drag and drop the movie file into iTunes to get it back into your library. |
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In Germany, for example, you just can't redownload purchased movies. Here you can see a overview which features are enabled in each country. If you are currently in a country that supports this feature, you have to go to the iTunes Store and select "purchased items" on the right sidebar. There you can see all your purchased content and you can redownload it from there. |
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