Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

When I delete an email in Mail on my iPhone, it creates a new folder in Mail on my Mac called "Deleted Messages". Why is it doing this and not putting them in the Trash? I am using iCloud mail on both devices.

share|improve this question
    
Why did you not accept this answer? Based on your comment, it seems to have resolved your issue. –  CajunLuke May 23 '12 at 16:29
    
Sorry, it did not resolve my issue although I'm sure it may solve the issue for someone with a similar problem. My comment does not suggest that it was solved. –  user20236 May 23 '12 at 19:42
    
OK. I must be misconstruing it somehow. –  CajunLuke May 23 '12 at 20:24

2 Answers 2

You can tell iOS which folder it should use for your deleted messages. Open up the Settings app and follow this path:

Mail, Contacts, Calendars < YOURACCOUNT (iCloud) < Account < Advanced (Mail) < Advanced

There you'll see Mailbox Behaviors options to tell iOS which folders to use for Drafts, Sent, and Deleted messages.

In your case, tap Deleted Mailbox and navigation your mail account's hierarchy to find your existing Trash folder. Select that and everything should work as you expect.

share|improve this answer
    
Thanks, I found the settings above but next to the trash icon it says "Deleted Messages", I assume iCloud then sees this a new folder and adds it to mac mail. The only option to select for trash in settings stores the trash on the iPhone. –  user20236 Apr 20 '12 at 13:25
    
Do you have a box of other folders in that inbox? If so, is there a Trash folder buried further down in the hierarchy? Out of curiosity have you have this iCloud account for awhile? I seem to remember having a bunch of IMAP Trash folder sync issues back in the .Mac/MobileMe days. –  Than Apr 20 '12 at 14:04

For syncing with iCloud you need to choose folder "Deleted Messages" on your iPhone to be default for the Deleted Mailbox. Otherwise it will create a new Folder on the server called TRASH and the emails you delete on your iPhone will in mail on your computer only be seen in this folder and not in the general Trash.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.