Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

When using mail.app with google mail (google premier apps) over imap, i have a problem where e-mails come through without showing attachments sometimes.

The odd thing is, if i look at the "All Mail" sub-folder under the "Gmail" folder(shows up further down the left side column of mail.app), the e-mail is in there and shows the attachment. Why is it then that when the e-mail is in the apple mail "inbox" view, it doesn't show the attachment?

I do have the setting in Preferences -> Accounts -> Advanced -> "Keep copies of messages for offline viewing" set to "All messages and their attachments" too. So it should be working.

Any ideas?

share|improve this question

2 Answers 2

I had a similar problem in Mail on Mountain Lion, where attachments did not show up for a message. When looking at the raw source (⌘⎇U) of the message, I also found that headers of the message were missing.

I managed to fix the issue by selecting the mailbox containing the broken email, and then using the "Rebuild" command from the "Mailbox" menu. After a short time, my emails reappeared, complete with attachments.

share|improve this answer

I tried the rebuild command on Lion. I expected a "short time" wait, but after hours, I'm still slowly recovering the lost content of all the messages, with no attachments at all...

Now I remember why I had been reluctant to try that: instead of recovering the few missing attachments, I lost all of them (despite the proper download option in advance settings) and I'm still unsure to ultimately recover the content I was not missing.

So beware of Rebuild: with IMAP, all messages are locally discarded then (hopefully fully) downloaded again.

I just found an interesting sum up of possible fix for Apple Mail, unfortunaltely, not my issue: http://www.chriswrites.com/find-missing-emails-in-mac-os-xs-mail-app/

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.