I am trying to help someone sync their IPhone 4 to their desktop computer, in order to make a backup of their info (contacts, their numbers, calendar dates and such). This person has an IPhone 4 running IOS 4.3, and is using Windows XP.
Unfortunately, whenever we try to sync, Itunes gives a message box saying that it could not sync to the IPhone (error 13019).
Does anyone know what this code means, and if so, anyway to fix it?
Please note that this most likely isn't a problem with ITunes, seeing as we just downloaded it specifically for this, about 5 minutes ago, with the latest software from the website.