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I have some ideas (i.e. certain software algorithms) which I think could enhance the user experience if implemented in the next version of Apple's operating systems.

I'd like to connect with somebody from the company to discuss this in more detail.

I'm not sure where to start because I know I'm going to get nowhere talking to customer service.

Can anybody here point me in the right direction?

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1 Answer

up vote 5 down vote accepted

If you are suggesting new features or enhancements, try:

http://www.apple.com/feedback/

If you are reporting bugs, try:

https://bugreport.apple.com/

If you need to discuss extensive changes or a new direction you believe Apple should take, I suspect you will have to apply for a job with the department you believe your ideas will have most value in, and then find those who make the design decisions, and convince them that your ideas are the best direction going forward.

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I had a feeling i'd get downvoted a bit. thanks for the quick answer. It would be great if I could obtain an email address for one of these people who make design decisions... –  Steven Lu Mar 30 '12 at 16:32
    
@StevenLu I imagine it would. Why don't you write a blog with your suggestions and try to get the community and other Apple enthusiasts excited about your ideas? If they are great, others will see the value in them. –  Adam Davis Mar 30 '12 at 16:37
    
I think I have read somewhere that Apple generally does not accept ideas for new features or products from outside sources, because doing so might land them in legal trouble later on, when the originator of the idea might decide to sue for compensation. But as I do not remember the source, take this with a generous helping of salt. I throw this unreliable recollection out here in the hope that it will trigger others to either verify or refute it. –  Harald Hanche-Olsen Mar 30 '12 at 16:43
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@StrevenLu Your expectations about dialoguing with Apple are not realistic. For more info see apple.com/legal/policies/ideas.html –  Tom Gewecke Mar 30 '12 at 16:49
    
Yes, I have found that policy and it's slightly frustrating. Still I'd like to see my idea implemented somehow so I'll see if I can't generate some interest by building a demo. –  Steven Lu Mar 30 '12 at 16:57
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