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I have some mail messages that OSX Mail puts in my junk folder but does not show the header saying "Mail thinks this message is Junk Mail" and so does not show the button allowing me to mark the mail as not junk.

How do I get Mail to allow me to mark the mail as not junk.

These emails are put in the junk folder by me.com/iCloud so I would hope Apple would allow control via their apps.

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Does control-clicking on the email, bring up a menu that would allow you to mark it as not junk? –  bassplayer7 Mar 29 '12 at 19:33
@bassplayer7 - no it allows me to mark as Junk :( –  Mark Mar 29 '12 at 19:48
Weird. Hopefully someone will have an answer. I'm curious on this one myself. It sounds like Mail handles email more locally then it should. I know it's not integrated with Gmail's junk mail system very well. Maybe it's the same with iCloud. –  bassplayer7 Mar 29 '12 at 19:55

2 Answers 2

It seems iCloud is marking the message as junk using its algorithm. I don't believe you can adjust this from within the Mail.app. You will need to log into iCloud.com, enter Mail, find the particular message in your Junk Mail folder and then with the message selected, select the gear menu and you should be able to Mark as Not Junk.

To recap, as iCloud is flagging message as junk you must unflag message within iCloud.

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No only allows me to Mark as Junk ie Mail does not know it is junk even though it is in the Junk folder –  Mark Mar 29 '12 at 19:49
Do you have any other junk mail filters or apps running, like SpamSieve? I'll try to update answer with images when I get back to my desktop and off iOS. –  afragen Mar 29 '12 at 21:53
No the only filter is iCloud's –  Mark Mar 29 '12 at 22:23
See edited answer. I think the "Mark as Not Junk" must be done from iCloud.com and can't be done from the app. Similarly Gmail spam shows up in Junk mail folder but not listed as junk/spam by Mail.app. –  afragen Mar 30 '12 at 2:01
yes it can be fixed in iCloud - however not in Mail so is not the solution –  Mark Mar 30 '12 at 9:55

There isn't a tie between the server filtering of junk mail and the Mail client on the mac.

If this is troublesome, most people pick to disable the server side filtering and train the Mail client on their mac so that it can do all the marking and filing so you don't have this cognitive dissonance between a message that your local mail client "thinks is junk" and mail that sits in a folder that coincidentally is named junk.

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