Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

One of my earbud tips has been lost. I'd like to replace it. I'd prefer not to use a third-party service, as the quality of the material is never as high as Apple's.

Do you know if Apple will replace them?

share|improve this question
Sorry, but your question seems strange. You want to replace something that you lost? That's your own fault. Apple will not replace losses. You might get a missing earbud for free or have to buy replacement earbuds. – gentmatt Mar 29 '12 at 17:53

I know it used to be not a big hassle to change them. You could just send them to Apple and a few days later, the new earbuds arrived. But since many people took advantage of this system, Apple came up with a limit (both in quantity as in warranty time).

Now days, my best guess is to go to the Apple Store and ask if they will replace it.

But why would you exclude non-Apple earbuds? There are some very good (and cheap) ones. For example on DealExtreme or even on eBay.

share|improve this answer

Yes - call Apple Support, open a web ticket or visit a reseller or an Apple Store. The service departments can order replacement silicone cups if they don't just have them in stock.

the full set of six cups

share|improve this answer
If someone has a better picture than the one I copped from amazon, pls upload. :-) – bmike Mar 29 '12 at 17:15

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.