Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have two Macs running CrashPlan. In one of them, one day, a CrashPlan icon appeared on the top menu bar that informs me when backups are being done, how much is backed up, etc. In the other one, I don't have that icon. Any ideas how to get it to appear?

share|improve this question
up vote 28 down vote accepted

Are you sure you've checked the option to show it in your menu bar?

enter image description here

share|improve this answer
Be sure to click on the icon after it's installed for preferences. – afragen Mar 29 '12 at 2:19
Thank you. This kind of configurations is one of the most stupid things I've seen. – tamimat May 27 at 3:12

An alternative more direct way to access the Crashplan menu bar item is to directly launch it from within the bundle.

It's located at /Applications/ menu

I frequently exit the menu bar and re-open it to check Crashplan's status because it's much quicker than launching the full app.

share|improve this answer

I believe this icon was added in a recent update. It should update automatically, but in my machine something went wrong in the automatic update, and my Crashplan silently stopped running (I only discovered because I received that e-mail saying no backup was made in the last 3 days). Restarting my machine fixed the problem, applying the update correctly. After that it started showing the menubar icon.

One way for you to check if that's your case is to run the Crashplan app. If it freezes in the green logo with a "Upgrading" text, you should reboot your machine.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.