Tell me more ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.
up vote 3 down vote favorite

I use Sparrow for iPhone with Gmail.

Sometimes it confuses me because the unread count for some of my labels doesn't match with the one shown in the Google Mail app (it's lower, presumably because Sparrow doesn't download all mails).

The thing is, that I know the expected unread counts of most labels, and if they differ from the official app, I can't quickly see whether there is something new in or not.

I think for this to work correctly, Sparrow would have to download all mails, or update the unread mail counts from the server instead of the mails it already has on the device.

Is that possible?

share|improve this question

2 Answers

up vote 2 down vote

Sparrow computes the number of unread emails based on the downloaded emails in the specific folder. That would be possible to show the number of emails based on the server but some servers shows the wrong information, some servers requires to consume lots of bandwidth to get that information.

share|improve this answer
That's what I thought. Though not a good fit with my workflow. Should probably file a bug report. – Timm Mar 20 '12 at 20:24
@Timm Well, since Dinh Viêt Hoà is one of the Sparrow devs, it doesn't seems like they're going to address it. – Loïc Wolff Mar 21 '12 at 10:10
Oh, I didn't know this was a canonical answer then. @Dinh, is this a problem specifically with Google Mail then? Or would it be possible to improve the situation for GMail users, while other people with different providers don't have up to date read counts? – Timm Mar 21 '12 at 11:24
up vote -1 down vote

No need to waste all your bandwidth on downloading all mails. According to the Sparrow website, there is one button where you can select all your mails as read...

enter image description here

share|improve this answer
I don't want to mark any mails as read. I just want to have the unread count in sync for all labels, so I can easily view them. For example in amazon I have two unread mails containing gift cards. I will only look in there if the unread count is 3 or more. Or maybe my workflow doesn't fit on the Google Mail model? – Timm Mar 20 '12 at 13:14
Please describe your workflow in your original answer – Michiel Mar 20 '12 at 13:16
Done, sorry if my original question led into the wrong direction. – Timm Mar 20 '12 at 13:18

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.