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I have a MacBook Pro, which uses Safari as the web browser. When I check my company's e-mail online, I cannot use the Reply button (it simply does not respond.)

I wonder what I should do to fix this problem. (My computer is new.)

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Does it work in other browsers? – mipadi Nov 25 '10 at 1:00
@mipadi.The computer has only one browser. I have not downloaded any other. – TCL Nov 25 '10 at 1:42

Does anything else not work, or is it just the “Reply” button? A few things you could try:

  • Restart Safari—or your computer. Sounds dumb, but it's amazing how often this does the trick.
  • Use the menu item “Safari -> Empty Cache…” to clear Safari’s cache.
  • Try to use your company’s webmail in another browser. There may be a subtle bug (or feature?) in the website’s code that Safari is not handling properly. Here are a few alternatives:
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Ok. I figured out. It is that the Block Pop-up Window that was checked.

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Oh, does it pop up a new window for you to compose your message in? – Lawrence Velázquez Nov 25 '10 at 23:43
Yes. I uncheck the botton and it works now. Thanks. – TCL Nov 26 '10 at 4:36

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