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Whenever I try and log into the native Youtube app on my iPhone, it reports 'Authentication Failed" even though the details are 100% correct. Here's what I've done so far:

  • accepts my username and password on both the desktop and iPhone web app.
  • I've reset my Youtube password
  • I get the same results over 3G or wifi (tried multiple networks, incl. Apple Store), so it is not my carrier or ISP blocking Youtube.
  • A friend logged in with his account and the iPhone accepted it, so it isn't specific to the iPhone.
  • I've used my own account on someone else's iPhone and it didn't work, once again ruling out my iPhone.
  • I've 'unlocked' my account using the Google Captcha page
  • I've even resorted to creating a new Google/Youtube account

None of these has helped. The only thing I can think of is that the account details are still propagating through Youtube's systems and has not yet came through to the 'iPhone section' of their database. I doubt that this is something that should even happen, but I'm lost as for what I can do.

Normally I would contact Youtube support, but there is no customer support for Youtube! What can I do?

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closed as off topic by Daniel Feb 16 '12 at 11:43

Questions on Ask Different are expected to relate to Apple hardware or software within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here.If this question can be reworded to fit the rules in the help center, please edit the question.

flagged this question, as it is not a problem with the Apple software or hardware, its a problem with YouTube – Graeme Hutchison Feb 16 '12 at 9:03
It sounds as though you have encountered a frustrating problem here. Unfortunately, it falls outside the scope of the expertise for this site. – Daniel Feb 16 '12 at 11:46
If you want, you can ask this on another site, such as WebApps – daviesgeek Jul 21 '12 at 19:23

Try using your full gmail e-mail address as the username, then your password. I'm using this approach to use Google's two-factor authentication, but may still work for your situation.

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You may need to create an app-specific password for YouTube:

Cannot log in on Youtube iPad app

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