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Whenever I try and log into the native Youtube app on my iPhone, it reports 'Authentication Failed" even though the details are 100% correct. Here's what I've done so far:

  • Youtube.com accepts my username and password on both the desktop and iPhone web app.
  • I've reset my Youtube password
  • I get the same results over 3G or wifi (tried multiple networks, incl. Apple Store), so it is not my carrier or ISP blocking Youtube.
  • A friend logged in with his account and the iPhone accepted it, so it isn't specific to the iPhone.
  • I've used my own account on someone else's iPhone and it didn't work, once again ruling out my iPhone.
  • I've 'unlocked' my account using the Google Captcha page
  • I've even resorted to creating a new Google/Youtube account

None of these has helped. The only thing I can think of is that the account details are still propagating through Youtube's systems and has not yet came through to the 'iPhone section' of their database. I doubt that this is something that should even happen, but I'm lost as for what I can do.

Normally I would contact Youtube support, but there is no customer support for Youtube! What can I do?

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flagged this question, as it is not a problem with the Apple software or hardware, its a problem with YouTube –  Graeme Hutchison Feb 16 '12 at 9:03
    
It sounds as though you have encountered a frustrating problem here. Unfortunately, it falls outside the scope of the expertise for this site. –  Daniel Lawson Feb 16 '12 at 11:46
    
If you want, you can ask this on another site, such as WebApps –  daviesgeek Jul 21 '12 at 19:23
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closed as off topic by Daniel Lawson Feb 16 '12 at 11:43

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2 Answers

Try using your full gmail e-mail address as the username, then your password. I'm using this approach to use Google's two-factor authentication, but may still work for your situation.

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You may need to create an app-specific password for YouTube:

Cannot log in on Youtube iPad app

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