Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Recently I was watching a movie on Netflix on my pc with no problems. I wanted to watch it on my AppleTV (2) I get an error saying

Netflix is currently unavailable and to try back later.

I tried back later and got the same error.

Any ideas as to why I get this "Netflix is currently unavailable and to try back later" message?

share|improve this question
Can you describe the recommendations that you tried? People reading this question should know what might not work if they suggest it to you. – bneely Jan 22 '12 at 21:40
Ah, I see that you have resolved the issue. – bneely Jan 22 '12 at 21:41
up vote 3 down vote accepted

I pressed Menu And Down for about 6 - 10 seconds and left go to get the AppleTV to reboot.

Works perfectly now.

share|improve this answer

This problem occurs intermittently. Sometimes your solution will work, other times you might need to power cycle the ATV2 (give about 30 secs for cycle). If you have other streaming problems you might need to forward port 123 on your router (you shouldn't have to forward those ports, but I have done it when problems were extreme, and it fixed my issue).

share|improve this answer

I see you resolved your question, but for completeness, it can also happen when AppleTV is not properly setup to the country you are currently on. I'm currently in Latin America and had to change the country on Configuration/iTunes Store to make it work (it was on USA, now says Argentina).

share|improve this answer

I had to reset my AppleTV to factory settings to get Netflix to work again.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.