Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

My MacBook Air stopped being able to connect to the wireless network at a coffee shop I frequent. It's an open network, but requires a clickthrough on a gateway page to complete the connection to the internet.

My iPhone accesses the click through page fine and connects to the network, but my Air cannot load the page, the autoconnect pop-up will load forever, and I get a timeout when going through the browser.

Is it possible there are some stored settings for this network that I need to clear before trying to connect again? I've tried removing the network from my list of preferred networks, looking for any entries in my keychain, and accessing the network through my guest account. Any suggestions are appreciated!

Lion 10.7.2

share|improve this question
Which MacBook Air, and which iPhone? – bneely Jan 14 '12 at 20:37

Two things you could check:

  1. Do you have a Proxy set?

  2. Do you use some VPN?

Maybe an adblocker could also be in your way.

share|improve this answer
proxies are all unset, I do use tunnelblick for work but the application was not on and the wifi works fine everywhere else. I've tried clean copies of chrome and safari. – Adam Dukes Jan 16 '12 at 17:03

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.