Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

I've moved house from the UK to Ireland so now am in a different iTunes region. I have changed store and registered new payment details so I can properly use iTunes again.

BUT, all of my App updates via the iTunes store are blocked. The Apps on the iOS devices themselves are fine and can be updated one by one but not at all through iTunes. The Apps I'm interested in are available in both the original and new region App Stores so there should be no licensing issues, particularly since the updates are allowed on the iOS device itself.

Updates to my Mac software through the Mac App Store are also fine now.

Any ideas?

share|improve this question
add comment

1 Answer 1

Each account can only be set to one region. According to the knowledgebase article below, one should be able to change the region on an account. Since this process doesn't seem to have worked properly in your case, I'd suggest contacting iTunes support.

http://support.apple.com/kb/ht1311

However, you could have two iTunes accounts; a UK account and an Irish account. The advantage here is that you don't have to worry about a previous UK purchase not being available in the Irish store.

To get an iTunes account in a country in which you do not reside (and therefore do not have an address or credit card from that country), you could purchase an iTunes gift card from the country in question and follow the instructions in the

How to redeem an iTunes Gift Card on a computer > I do not have an iTunes Store account section of the following knowledgebase article:

http://support.apple.com/kb/ht1574

You will need to authorize both accounts in the Store menu in iTunes. Once both accounts are authorized, you should be able to update the apps you purchased with your UK account as well as any new apps you purchase with your Irish account.

On your iOS devices, however, you can only be logged in to one iTunes account at a time (Settings app > Store > Apple ID). On the device, over the air, you can only update the apps associated with the currently logged in account.

I hope this is helpful.

share|improve this answer
    
Not sure I understand what you mean by 'authorise both accounts'. If I go to the Store menu, and 'Authorise this computer, it tells me it's already authorised. –  Martin Jan 11 '12 at 20:04
    
You will need to sign out of the first account before you can authorize the second (sign out is one of the options in the Store menu). –  Miles Leacy Jan 12 '12 at 9:34
    
Hi Miles, Crossed wires, I only have one account. I changed the region from UK to Ireland. I can sign out, change store to UK but when I sign in again, I get transferred back to the Irish store... Seems like they have this locked down... I appreciate your help though, any other ideas? Thanks. –  Martin Jan 12 '12 at 22:12
    
see edits above –  Miles Leacy Jan 20 '12 at 22:05
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.