Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

I keep getting emails from a domain, which always use the same email address; every time I mark them as junk in Mail, but Mail keeps showing those email in my inbox.

Is there a way to force Mail to consider those emails as junk? Do those emails contain a header that forces Mail to consider them acceptable messages? As far as I can see, I only have the problem with those emails; other emails that I mark as junk are never shown again in the inbox.

The emails I receive are not in my Google Mail account.

Update: Mail allows to set some custom actions for junk mail. I forgot to say I edited those settings to be as in the following screenshot:

screenshot

I simply added the last condition to the default ones used by Mail, to avoid messages coming from Drupal.org would be moved to the spam folder (it can happened that I receive messages about spam on Drupal.org, as I am a site maintainer there). As the condition before the one I added is "Message is Junk Mail," and as the spammy address is not in my address book, it not in my previous recipients, and I have already marked the email as junk, I would expect the emails to be marked as spam, always.

In the "Junk Mail" tab, those custom actions are enabled.

screenshot

Still, even after I changed the settings for junk mail, I am getting those junk messages as if they were normal messages. This means that, having changed the settings didn't help, or make things worse.

share|improve this question
    
Don't you simply want to mark email as spam from a specific domain? I find your applied rule a bit too bloated. It's prone to mistakes because you chose "if all conditions are met". I would try using a rule that only contains from+contains+@xxxx in the conditions. –  gentmatt Jan 4 '12 at 0:02
    
The conditions I show in the screenshots are the ones I have already applied more than one month ago, as I was missing reports about spam I could have removed from drupal.org. The conditions are the default ones, to which I added the one not to consider messages from Drupal.org as spam. Even before I enabled the custom actions, the messages I received from the spammy domain were considered not junk. –  kiamlaluno Jan 4 '12 at 0:08
    
I do not mean that you have to remove the other definitions. Just leave the default one as it is and create a whole new rule. The default rule must have some problem already, since it is only applied when the Message is Junk Mail - which it is not for some reason, since it still appears in the inbox. –  gentmatt Jan 4 '12 at 0:12
    
The option that was enabled before was "Move it to the Junk mailbox" which means no custom actions were done. That is why I am asking if the email is set to appear as not junk using some headers. Of all the spam, I have only problems with that email address; the other spam is detected, and moved to the junk mailbox. –  kiamlaluno Jan 4 '12 at 0:19
    
Why is drupal.org in parentheses ? try without –  Mark Jan 4 '12 at 14:20
show 1 more comment

1 Answer

Mail.app has a feature called rules that enables you to automate your mail tasks.

You can define rules in the Mail preferences. enter image description here

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.