Tell me more ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.
up vote 5 down vote favorite

I just bought an iPhone app knowing that it may or may not provide the feature which was the entire reason for me buying it. I figured I could always get a refund if it doesn't do what I want. It doesn't. But now I've realized I don't know how to get a refund. Is it possible?

share|improve this question

1 Answer

up vote 5 down vote accepted

In iTunes, go to Store ->View My Account ->Purchase History. Select Report a Problem. Fill out the form explaining what happened, and Apple will get back to you with information about whether your refund has been approved or denied.

share|improve this answer
1  
I did this, but after selecting "Application does not work as expected" and typing in my explanation, including request for refund, I got a message that I need to ask the developer for support and the developer's web page opened in Safari. I guess I won't be getting a refund. – Daryl Spitzer Oct 31 '10 at 4:05
@Daryl Unless the developer deliberately mislead you, it's highly unlikely that you'll get a refund from Apple. Sorry. – waiwai933 Oct 31 '10 at 4:07

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.