At some point my daughter entered the wrong passcode too many times on her iPod Touch 2nd gen. I'm trying to reset the iPod as follows:
- Unplug the cable from the ipod
- turn the iPod off by holding down the sleep/wake button and dragging the red arrow across the screen
- Hold down the home button and connect the USB cable to the iPod
- Keep holding the home button until the "connect to itunes" screen comes up
The problem is directly afterwards itunes always complains, stating "itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes"
The issue is that the iPod is stuck at the "connect to itunes" screen so I cannot enter the passcode.