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up vote 6 down vote favorite

This is an issue that occurred to my iPhone.

What is the recommended general fix for this?

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Have you contacted anyone in Apple support or taken it to an Apple Store? Also, you'll get a much more specific answer the more specific your question is. More information about the nature of your problem will help quite a bit. – Russ Warren Sep 15 '09 at 21:35
I had called the "genius bar" but I didn't get the answer from them. – Daniel Nov 30 '09 at 22:57

migrated from superuser.com Dec 17 '11 at 15:07

3 Answers

up vote 3 down vote

Maybe this thread on the Apple support site can help you out. Basically, just keep trying; there doesn't seem to be an official fix for it.

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Thanks for the information Alex. – Daniel Sep 15 '09 at 21:35
No problem. Mark your answer as selected since it was the solution. – alex Sep 15 '09 at 21:38
up vote 2 down vote accepted

I was able to fix this issue by plugging my iPhone into another Windows machine, then placing the iPhone back onto the original machine, then doing a restore on the iPhone.

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up vote 0 down vote

I had this error occur today when attempting to update my iPhone 4 to iOS5. I'm using the latest iTunes (10.5) on Windows 7. Here's how I resolved it:

  1. Disconnected all devices from my computer except the iPhone and rebooted the laptop
  2. Put the iPhone in Airplane mode, then cycle the power (power down, power back up)
  3. Connect the iPhone and restart the update in iTunes
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