Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have done everything to trouble shoot my non-working keyboard. I've been using it a year and it is set up correctly There is supposed to be a power button? I sure can't find it!


share|improve this question
Switched wifi to bluetooth - better match with keyboard tech that's used by the wireless keyboard. – JW8 Nov 29 '11 at 19:41

The power button is on the right hand side, it's part of the "tube" at the back and clearly marked with a power button symbol.

enter image description here

Did you check the batteries as well?

share|improve this answer
I don't mind the downvote, but just out of curiosity: why? – patrix Nov 29 '11 at 19:39
+1 for picture and suggestion to check the batteries. – JW8 Nov 29 '11 at 19:42
Checking the power button and replacing the batteries is what every person does first when such problems occur (IMHO). @Pam has been using this keyboard for a year! I'm sure he's smarter than that. – gentmatt Nov 29 '11 at 19:42
@Pam explicitly asked for the power button though... Oh well, never mind. – patrix Nov 29 '11 at 19:43
Did not read that part... That's weird! I'd undo my downvote if I could. Maybe, I should also take back the "he's/she's smarter than that". Lol – gentmatt Nov 29 '11 at 19:51

Many people have experienced this problem. Often this was related to bad contacts inside the keyboard. This is a fix proposed by several people:


I resolved this by rolling some soft household metal sponge [...] into a small ball and dropping it directly on the contact, then jamming in the batteries. Don't worry, the case will close (my ball was about 75mm in diameter). [...] It is nevertheless important that the metal sponge doesn't touch the casing, this could cause a shortcircuit.


share|improve this answer
Hey, thank you! I'm in business. Ha. I thought I may have turned it off by mistake but could not find it anywhere. That's how long since I turned it off. Should have been doing that anyway. :) – Pam Nov 29 '11 at 19:51

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.