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I'm using Mac, and I group customer into groups in address book and send email to all in the group.

Are there application where I can send the email individually to each one in the group and, by automatically recognizing the stored name, change the first line to addressing to that person?

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FYI: The feature you're describing is called "mail merge" –  Richard Nov 28 '11 at 4:49
    
You may be better of using a bulk email service such as Mail Chimp. –  Graeme Hutchison Nov 28 '11 at 9:33
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