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I have:

  • 1 Macbook Pro for office use
  • 1 Macbook Air for personal travel use
  • 1 Mac Mini to run my home theater system
  • 1 iMac that my wife and kids use
  • 1 iPad v1 for the kids to play with
  • 1 iPad v2 for myself
  • 1 iPhone 3GS

I'm running into problems with iTunes telling me I've authorized too many devices. I have seen in some places people saying that I'm allowed to authorized up to 10 devices, 5 of which can be computers, but iTunes seems to be treating computers and other devices the same for me, limiting me to 5 no matter what.

Any ideas what might be wrong?

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10 devices can be authorized to play content. 5 of which can automatically download (so deselect that on devices that don't need it), 5 of which can be computers (so you can choose to reset all if you show as 5 computers instead of the 4 you have listed in case of an old machine still counting against the total. You can always call AppleCare or use ExpressLane since this is billing support and Apple has a direct interest in making sure you can still buy more apps and use the purchases you already made. –  bmike Nov 24 '11 at 18:21
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1 Answer

up vote 7 down vote accepted

Maybe you have authorized Macs you no longer have.

Go to your account in iTunes, under Apple ID Overview you can see how many computers you have authorized and (once a year) you can deauthorize all, after that you should be able to reauthorize your Macs. (This does not affect iOS devices, as they do not count towards your 5 devices limit)

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Thanks. I did that, and it seems to be working OK for now. I thought that maybe my other devices were counting towards the five, but apparently that's not the case. –  Carl Youngblood Nov 28 '11 at 8:19
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