I learned that ⇧⌘L in mail.app should toggle the flag of a selected message. However, it doesn't work for me... I'm using Snow Leopard and Mail 4.5. Any ideas?
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In Lion the shortcut is exactly that and you can actually take a look at the menu:
Make sure you're using the right one. If you wanted to alter those, you'd have to go to System Preferences -> Keyboard -> Keyboard Shortcuts and add a new one:
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