Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

A message appears stating that an error occurred while syncing, with the error number "(-54)". Then it says that I do not have "access privileges" to sync my iPhone and complete the process. All my contacts have been completely deleted. iTunes is not allowing me to restore my phone to a backup before installing iOS5 update.

share|improve this question
add comment

1 Answer 1

The -54 error is defined as follows : Software lock on file; Not a subscriber

Is your computer Authorized ? iTunes -> Store -> Authorize this computer ?

Otherwise you don't have the correct permissions to a file you are trying to use for the sync. Try running the following script to see if it helps. It will unlock all files in your ~/Music folder.

tell application "Finder"
set locked of every item of entire contents of folder "Music:iTunes" of home to false
end tell

Reference here

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.