Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

There is no where for me to enter the fact I already have a me.com address that I wish to keep and continue using. At the moment none of my devices are syncing because it insists I set up a new me.com account - help!!!!

share|improve this question

1 Answer 1

You need to clarify your questions a little, but it sounds like you are trying to set up a new iCloud account directly on your iOS devices, and wanting to use your own Mobile Me account as the template (as it were).

The best way to do this, is to go to a computer and log into me.com using your Mobile Me account to verify it's still active. From there, you can move your MobileMe account to iCloud by visiting me.com/move.

You also will want to read over two articles that discuss FAQ about the transition...

Once complete, you will then be able to include your iCloud details during the account setup on your iOS device, and it should just work as the existing me.com address will already be converted to an iCloud one.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.