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A couple of months ago, after updating my iPad I think, my iTunes password expired all of a sudden. I've had this iTunes account for about 4 year now and back then it was first time it happened.

Fast forward to today when I got my 4S. I choose to set it up as a new phone (as in: no restore from previous backups) and when I tried logging in with my iTunes account, it didn't work (wrong password).

So I headed over to appleid.apple.com on my mac, where I was again prompted with the message that my password was expired.

Since there doesn't appear to be a set time between the 2 events, nor was there any inactivity, I'm wondering what causes the expiration.

Any ideas?

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I have the same issue with my icloud account. It figures some genius high up the chain locked everyones password reset setting to whatever it was at that time. So mine somehow changed from never to every couple of weeks and it can't be undone. My wife's never expires luckily for her. But if for some crazy reason wanted hers to expire every couple of weeks for more security she can't. –  user55434 Aug 19 '13 at 22:58

4 Answers 4

up vote 3 down vote accepted

It appears that the login gets blocked after the wrong password is entered too often (see TS2446). Maybe somebody else has a AppleID similar to yours (or you fell victim to a DOS attack).

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I've had this problem several times and was stumped and annoyed that I had to keep changing my password and fixing it in all the places I'm logged in with my Apple ID.

I have the answer! I called Apple tech support and they know why this is happening!!!

At some point in the past, when you went to appleid.apple.com and logged in, under the "Password and Security" option, there was a setting that allowed you to manage how often your password would expire, ie. every 1, 3, 6, 12 months... you get the idea. Well, in the recent past Apple made some changes and security enhancements to better protect peoples' private information, and guess what? They have since removed this option. One of the Senior Technical Advisors who knew exactly what I was talking about (and had intentionally turned this setting on for themselves) went into their own account, but alas, it the option was not there.

  Solution?

Unfortunately, at this time, however often your password was set to keep expiring, it will continue to do so.

A possible solution in the future?

Call AppleCare 1-800-275-2273 and ask them (try to speak to a Senior Advisor) to put in a formal request to the "powers that be" to either permanently stop all accounts from having their passwords expire, or make a request that Apple return the user's option to change their password expiration setting. Or both. The more people need something to change, the more likely Apple will be able to make it a priority.

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I got this exact same message.

I logged into appleid.apple.com

I was very unhappy about having to reset my password so when it asked for a the old password I entered it and when it asked for my new one I entered it again.

Suddenly everything was working using the original password I had always been using.

No change no problem :)

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I got it. They just updated it so if you go to appleid.apple.com and enter your current "expired" login, it will have you enter the old password and change it to a new one! Done!

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