Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

This is on Snow Leopard.

When I plug in my iPhone or iPad into iTunes and click the "Check for update" button, it puts up a dialog box asking me to choose a file. This is supposed to happen if you press option while clicking Check for Update [which I'd done once], but now it happens every time. Restarting iTunes makes no difference, and it happens both on iTunes 10.4 and 10.5.

How can I get iTunes to check with Apple for an update? Thanks.

share|improve this question

3 Answers 3

up vote 4 down vote accepted

I am on Lion but had a similar problem. Based on info here: http://developer.apple.com/library/ios/#featuredarticles/FA_Deploying_iTunes/Introduction/Introduction.html , which says that 'the file selector dialog only appears only if automatic detection of iOS updates is turned off', I tried removing ~/Library/Preferences/com.apple.iTunes.plist.

This fixed things for me. Quit iTunes before you do this, and move the plist file somewhere so that you can restore it if necessary. (It may be possible to change this preference setting without messing with the plist; however, I couldn't immediately spot where to do it in the UI).

share|improve this answer

You don't want to delete the whole plist, because you'll lose all your preferences. Just change the single flag:

defaults write com.apple.iTunes disableCheckForUpdates -bool NO
share|improve this answer

I've had the same problem updating my iPhone OS with iTunes on Windows 7. Editing/deleting the .plist doesn't help. I had to edit the Windows registry manually. The following pages were useful:

http://support.apple.com/kb/HT2102

http://support.microsoft.com/kb/136393

Setting the AdminFlags to 0x0000ec00 worked for me.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.