Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

I just tried to reinstall OS X on my 13" MacBook Pro with the installation DVD that I have (OS is Snow Leopard, I bought around 2010). I followed all the reinstallation steps correctly, but what I got is a "Mac OS X cannot be installed on this computer" error. I read lots of forums post about the solutions and tried everything, but nothing works. I tried zeroing the partition several times with GUI partition scheme, did PRAM/NVRAM reset. Nothing works.

So there's only one scenario I need to check which is whether the Mac OS X installation DVD that I have is for my MacBook Pro. Can anyone please kindly point out to me how I can check whether the disc is the correct one for my MacBook Pro?

share|improve this question
    
Can you please post a picture of your install discs? –  cksum Oct 11 '11 at 16:37
    
posted on ur answer. pls check it –  knightrider Oct 11 '11 at 16:56
2  
Unless you can specify which version of MacBook Pro you have - you'll have to look yours up on this handy chart: Mac OS X versions (builds) for computers Apple's phone support can also assist with determining if you have the correct discs (they can look up the printed numbers and help cross-reference) and as a bonus they can ship you replacements if you need one. –  bmike Oct 11 '11 at 16:58
add comment

1 Answer

It says so right on the disk.

Image of OS X installation discs that came with a new Mac.

Please don't pirate OS X.

share|improve this answer
    
how it says so on the disk ? Here is my disk picture i.imm.io/adIJ.jpeg . I don't pirate OS X. I am just confused whether i am using is my computer's cd or my brother's one. –  knightrider Oct 11 '11 at 16:55
1  
See where it says 13-inch MacBook Pro Mac OS X Install DVD on the left? Also that disc is from 2011 (look at the copyright) so if you bought your MBP in 2010, unlikely yours. If you're confusing your media with your brother's why not just try the other set? I'm not seeing why this is such a problem? –  cksum Oct 11 '11 at 17:03
    
yea, that's what I thought too when I saw copyright 2011. I can't test with other set because my brother lost that disc :/ Seems like I just need to call apple support and ask them to resend the disc –  knightrider Oct 11 '11 at 17:06
    
If it doesn't install, I think the answer is clear. Hopefully Apple can provide you with a solution. They might actually just give you a free copy of Lion instead. Call them. –  cksum Oct 11 '11 at 17:09
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.