Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm able to update other apps, but for several days now I get "An error has occurred" when I press the Update button for the Kindle app:

enter image description here

I wonder if the App Store is confused since it's displaying "No Updates Available" above the update for the Kindle app.

I'm running Mac OS X 10.7.1.

How do I get more information on this error? I don't see anything in the Console app related to the App Store.

Update: I turned on the Debug menu, but it wasn't clear how I could use it. (So I turned it back off.) I then deleted the Kindle app, which removed it from the Updates tab. But now I get an error when I try install it again:

enter image description here

share|improve this question
up vote 1 down vote accepted

If you like XML, you might consider turning on debug mode.

If not, use spotlight to find/move to trash all kindle apps and partial downloads, reboot and try again.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.