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We have a mixed Windows/Mac network, with Windows fileservers, and an Exchange/Outlook mailsystem.

The Windows users send out emails with links to the shared files that look like:

\\FileServer01\topfolder\subfolder\shared.doc

If you right-click on the link in Mac Outlook 2010, it seems to have a pseudo-URL of:

file://///FileServer01/topfolder/subfolder/shared.doc

Mac Outlook 2010 makes that link clickable, but fails with an error:

The file ///FileServer01/topfolder/subfolder/shared.doc could not be found.

Given that we're not going to be able to get people to stop copy-pasting in Mac-unfriendly SMB links, is there any way to get the Finder or some handler to rewrite the URL into something the Mac can open?

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3 Answers

up vote 6 down vote accepted

I'm in a similar position at work, with a mixed environment. We use WinShortcutter, which is freeware. The allows you to right-click on a UNC path (such as \\FileServer01\topfolder\subfolder\shared.doc) and Open as Windows Link: WinShortcutter - Open as Windows Link

It's quite configurable as well, and allows drive mappings (so when you are sent a link that starts S:/folder, it will allow you to Open as Windows Link). WinShortcutter - Configuration

This works quite reliably for us.

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Nice! Seems to work pretty well. One note - the Service wasn't available to add in the Keyboard->Service System Prefs until a reboot. –  Rafi Jacoby Aug 23 '11 at 14:54
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Short answer: no. Long answer: Maybe, if Outlook support plugins or something. Macs will refer to a Samba server share as smb://Server/Share/Subfolder/File.ext. What you could do - copy the link, minus the junk at the beginning, so that you have something like this in your clipboard - "FileServer01/topfolder/subfolder/shared.doc".

Switch to finder, hit cmd+k, paste, move to the beginning of the line and type smb://, hit enter. It will drop down to the last folder before the "shared.doc".

Not elegant, not pretty, but it works. And for now it may just be your only option, sorry.

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Mac Outlook doesn't support plugins. I was thinking maybe of registering a new URL handler that took over the "file://" schema, but seems errorprone. Really, I'm trying to solve it with tech for a non-tech audience. Something we can just install and it'll map it right. –  Rafi Jacoby Aug 22 '11 at 20:38
    
Did you get this to work? Mapping "file://..." to "smb://..." so we can just click on the network server links and have them open in Finder? –  peterjc Feb 24 at 13:41
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In 10.8 there is functionality to do this built-in... so in a sense your wishes have been granted provided you can migrate to the newer operating systems. I can imaging the support for this will only get better with 10.9.

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Could you elaborate? What did OSX 10.8 add with respect to what was asked? –  Chris W. Rea Sep 14 '13 at 18:34
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