Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have Office 2011 installed on Mac OS 10.6 and I tried to send an email to multiple recipients and got this error: The message could not be sent because it has unresolved recipients. And now, every time it does Send/Receive I get this error: A message could not be sent

The problem is that the message got stuck in Outbox but I can't access it, can't delete it, nothing. Any idea how I could get rid of it?

enter image description here

share|improve this question

Open the AppleScript Editor found in /Applications/Utilities. Paste in the following three lines:

tell application "Microsoft Outlook"
  delete every message of outbox
end tell

Click the Run button at the top and this should delete every message in your Outbox.

share|improve this answer
up vote 1 down vote accepted

Solved it by deleting the account (it was an IMAP account) and exporting the emails (File -> Export -> .olm) and adding back the account.

share|improve this answer

protected by bmike Mar 2 '12 at 18:57

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.