Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have Mail 4.5 on 10.6.7 and a Google apps account.

My total message counts for each folder in Mail don't match the counts I see in the GMail web UI.

I don't have any custom labels or folders. I've tried rebuilding the mailbox in Mail, syncing the account, and switching the message view to "threaded". No dice.

Inbox, Sent, and Trash have always been off and Mail always shows more.

  • Inbox: 62(GM) / 78(Mail)
  • Sent: 88(GM) / 117(Mail)
  • Trash: 199(GM) / 262(Mail)
share|improve this question
Do you use POP or IMAP to connect to Gmail from – Nivas Jul 31 '11 at 14:52
up vote 4 down vote accepted

Gmail counts all mail of a thread to 1 mail. Your version's Mail app not.

share|improve this answer
Thanks for the reply. I thought of that but, when I enable the threaded view of messages in Mail, the count still doesn't add up (still fewer). BTW, the message count doesn't change in the title bar -- you have to tally them manually. – Swishstache Jul 30 '11 at 17:23
Threading or not threading in Mail makes no difference to the count - you need to change the threading in Gmail to change its count if you can – Mark Jul 30 '11 at 22:46
You're right! For others searching for this... in GMail, go to the top right corner and click the gear icon. Choose "Mail Settings" from the drop down menu. The "General" settings tab will load. Find "Conversation View:". Select "Conversation view off" and click "Save Changes" at the bottom. You may have to synchronize the account in or just restart – Swishstache Jul 31 '11 at 16:57

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.